Penrith Mazda Centre — Car Dealer in Jamisontown

Reviews of Penrith Mazda Centre

• Christian

  Added 2016.07.12

  *Update* After speaking with the DFT they have repaired it on a Saturday. They were friendly when i dropped the car off and i got a free coffee.
• Isaiah

  Added 2016.04.25

  They refuse to fix my recalled airbags on a weekend. It had to be done during the week. When i asked for a loan car so that i could still get to work, they said it would cost $45. I phoned head office and they provided me with other dealers who would do it on a weekend. So it is a choice they have made not to do this on weekends. This recall is not my fault and i should not be so inconvenienced by it. Lady on the phone was nice in explaining how unhelpful they would be in assisting me
• Joshua

  Added 2015.12.20

  dont get your car serviced here. took my car to have the air conditioner serviced and fixed as i said it had no gas and was not cooling. they just re-gased it and said it was fine. gas leaked out 2 days later. waste of $300.
• Alejandro

  Added 2015.05.21

  My partner and I went to Penrith Mazda to look at and test drive a new CX-5. The staff we dealt with were rude and dismissive when we approached them for assistance. We got the impression that we were perceived as time wasters not genuinely interested in or able to buy a new car. When we asked about model specifications and features the person we spoke to had poor product knowledge and struggled to assist us. We had researched the car thoroughly beforehand and wanted to try the safety features (i-activesense) during a test drive but were told they are not something that could be tested. In contrast to this when we went to Subaru they both demonstrated and actively encouraged us to try the various safety features. Due to our initial impression and experience we didn’t bother to continue looking at buying the CX-5 and went to Subaru Penrith instead where the entire experience was a complete contrast. Just goes to show how important professional, sincere and friendly customer service is in influencing a buyer’s decision.
• Diego

  Added 2015.02.04

  they also provided advise saying the whole suspension need replacing which was odd as the front end was recently serviced.
• Diego

  Added 2014.08.31

  Very helpful in assisting me on the purchase of new Mazda 3 A special note of thanks to Matthew Dellow sales consultant on my choice of vehicle
• Alyssa

  Added 2013.06.06

  Went in to get my ignition switch changed which is a 20min job, waited at there cafe cause it should of been quick, it took 4hrs!! Only up side was they gave me a free coffee. Not happy Jan!